Stop & extract
We find the source, stop it and pull out standing water with truck-mounted pumps. Usually within the first hour on site.
IICRC-certified technicians · 24/7/365
Burst pipes, roof leaks, overflowing appliances and flooded basements in Knoxville and nearby towns. We pump it out, dry it to the studs, stop mold before it starts and bill your insurance directly.
The damage clock
Pick where the water came from, then drag the clock. Watch what happens inside your walls hour by hour.
Minute zero
It's finding the lowest point and seeping under baseboards. This is the cheapest moment to call.
Illustration only. Every home is different; an on-site moisture reading tells the real story.
Our process
We find the source, stop it and pull out standing water with truck-mounted pumps. Usually within the first hour on site.
Thermal cameras and moisture meters map exactly where the water went, even inside walls and under floors.
Commercial dehumidifiers and air movers, checked daily, until every reading hits the dry standard.
Drywall, flooring and paint put back, with a photo report your adjuster actually wants.
Live moisture reading · demo
Day 1 · wet
Scroll through the steps to watch a wall dry down to the dry standard.
Before & after
Insurance, handled
Most sudden water damage is covered by homeowner's insurance. We document everything to the adjuster's standard and bill them directly.
Tick each item to see what your claim needs.
Reviews
"Water heater burst at 2 a.m. A real person answered, and the truck was here before 3. They handled the whole claim."
"They showed me the thermal camera. Water had gone ten feet up inside the wall. I never would have known."
"Basement flooded in the storm. Five days later you couldn't tell, and no mold. Insurance paid everything but the deductible."
Service areas
FAQ
If it's safe, shut off the main water valve and the power to wet rooms. Move valuables up high, take photos, and call us. Don't use a household vacuum on standing water.
Sudden and accidental water damage, like a burst pipe or failed water heater, is usually covered. Gradual leaks and outside flooding may not be. We'll help you find out on the first call.
Usually three to five days. We take readings every day and only pull equipment when the materials hit the dry standard.
Mold can start in 24 to 48 hours. Fast extraction and drying, plus an antimicrobial treatment, is how we stop it before it starts.
Most of the time, yes. The equipment is noisy, but we'll set up so you can use the rest of the house. Sewage backups are the exception.
Get help
For an active leak, calling is fastest. For anything else, send this and we'll call you back within 15 minutes.
(865) 555-0172