Space D
Space D Studios Knoxville, Tennessee
Daye Hummel, Owner & Founder
Client Agreement Service terms · 2026

Client Service Agreement

Designed to be Discovered

At a glance

Space D Studios builds custom websites for local businesses. You choose a package (Launch, Orbit, Warp or Hyperspace), pay a 50% deposit to book and the remaining 50% at launch, then a monthly care plan that starts the day your site goes live. You own the finished site once paid in full. Black Friday pricing ends Cyber Monday, November 30, 2026 at 11:59 PM ET; regular pricing resumes December 1. Payments are made by invoice—Space D never stores your card details.

1. Who we are

Space D Studios (“Space D,” “we,” “us”) is a sole business owned and operated by Daye Hummel in Knoxville, Tennessee. We design and build custom websites, with no cookie-cutter templates and one business per trade per state, so local businesses can be found (Designed to be Discovered). This agreement is between Space D and the person or business named at checkout or on the signature page (“you,” “Client”).

2. Packages & pricing

Your scope is the package you select at booking. Black Friday launch pricing is available through Cyber Monday, November 30, 2026 at 11:59 PM Eastern. Regular pricing resumes December 1, 2026.

Launch
$2,400$1,400 BF
Black Friday launch
+ $99 / month care
  • 5-page custom website (no templates)
  • Mobile speed + click-to-call
  • Quote form to your phone
  • 15-second jingle
Orbit
$4,200$2,400 BF
Black Friday launch
+ $129 / month care
  • Everything in Launch
  • Up to 9-page website
  • Google Business Profile setup
  • Keywords + SEO, monthly report
  • 30-second jingle
Hyperspace
$9,400$5,400 BF
Black Friday launch
+ $199 / month care
  • Everything in Warp
  • Up to 24-page website, 10 town pages
  • 60-second video ad with your jingle
  • Weekly Google Business Profile posts
  • Missed-call text-back, quote follow-up and reminder texts

Exact deliverables for your project are those listed for your chosen package on the Space D site at the time of booking, plus any written add-ons we both confirm.

3. Scope & deliverables

Space D will design, build, and launch a custom website matching your selected package. Deliverables include the site files, the pages and features listed for that package, and handoff of admin access at launch. Anything outside the package (extra pages, integrations, photography, major copywriting, ads, third-party tools) is a change request (Section 7).

4. Your responsibilities

  • Provide business content, photos, logos, and brand preferences in a usable form.
  • Share needed logins (domain, hosting, Google, social) or authorize Space D to create them.
  • Give timely feedback on drafts and approvals—[typically within 3 business days].
  • Confirm that materials you supply are owned by you or licensed for this use.

5. Timeline

Work begins after your deposit clears and we have the content needed to start. [Typical timeline: 2–4 weeks after content is received, depending on package and feedback speed.] Delays waiting on Client materials or approvals pause the schedule; we will keep you informed.

6. Revisions

Each package includes [2 rounds of revisions] on the approved design direction. A “round” means one consolidated set of feedback, applied together. Further rounds or redesigns after approval are billed as change requests.

7. Change requests

Requests outside the chosen package are quoted before work starts—usually a fixed fee or hourly estimate we send in writing. No change work begins until you approve the quote.

8. Payment

9. Gift cards

Space D gift cards are paid in full at purchase, never expire, and may be applied to any package. They are non-refundable and transferable to another person or business.

10. Monthly care plan

Your monthly fee covers ongoing care: [hosting coordination, security updates, software/plugin updates, uptime monitoring; Orbit, Warp & Hyperspace add a monthly report; Warp and Hyperspace add priority support]. Not included: new design projects, major rebuilds, or ad spend.

11. Hosting, domain & third-party costs

Unless included in your care plan, domain registration, premium plugins, stock assets, email hosting, and other third-party fees are yours (or reimbursable if we buy them with your approval). We ask before purchasing on your behalf.

12. Ownership

Once you have paid in full, you own the final website and the content you supplied. Space D retains ownership of pre-existing tools, frameworks, code libraries, and internal processes. Space D may show the finished work in its portfolio and marketing unless you opt out in writing.

13. Search rankings

We build for discovery—speed, structure, keywords, and local presence—but we do not guarantee specific search rankings, traffic numbers, or lead volume. Search engines change; results vary by market and competition.

14. Cancellation

  • Before work starts: full deposit refund within the 3-day window in Section 8.
  • After work starts: deposit is non-refundable; unfinished work stops; any approved change fees already earned remain due.
  • Monthly care: cancel with 30 days’ notice; service continues through the notice period.

15. Confidentiality

We both keep non-public business information confidential and use it only to perform this agreement, except where disclosure is required by law or already public through no fault of the receiving party.

16. Limitation of liability

Space D’s total liability is capped at the fees you have actually paid us for the project or care period at issue. We are not liable for indirect, incidental, special, or consequential damages (including lost profits or data), except where Tennessee law forbids that limit. Fraud and other non-waivable claims are not limited.

17. Governing law

This agreement is governed by the laws of the State of Tennessee, without regard to conflict-of-law rules. Exclusive venue is the state or federal courts serving Knoxville, Tennessee.

18. Acceptance

You accept these terms by paying your deposit invoice or by signing below (digitally or on paper). The date of acceptance is the deposit payment date or the signature date. If any part of this agreement is found unenforceable, the rest still applies.

Signatures (if signing outside checkout)

By signing, Client agrees to this Client Service Agreement and confirms the package, pricing, and care plan selected at booking.

Client name / business · signature · date
Daye Hummel · Space D Studios · date